I just wanted to say that I called Shorty’s Plumbing & Heating Inc. to have my hot water tank installed. Your installer, Clint arrived on time, was professional, clean cut and I was impressed enough to take the time to send this email. The soldering and clean-up was immaculate and I have only the best to say about my experience. So many companies today fall short of my expectations, but not yours. Keep doing what you do best and I wanted to let you know that Clint is a great ambassador for your company.
We came home from our vacation and discovered a sewage smell in our house. We called Shorty’s and they had Jamie at our house within the hour. He discovered our sewage pump had seized. Since we had just moved into this house we didn’t understand how this system worked. Jamie took the time to explain how everything was put together. He fixed the pump before the sewage ended up in our basement – such a nice young man. Great service and we really liked the flat rate pricing!
We had Shorty’s install our furnace. We were expecting to come home from work and find a mess. I have to tell you how much we appreciated the care they took in cleaning up after themselves. It was like they weren’t even there except now we have heat. Thanks.
We were pleasantly surprised when your guy arrived. He was clean cut, professional and courteous. Adam has a lot of integrity and we were very impressed with him and his work. We will definitely use Shorty’s again and pass your name along to our friends.
It has been a pleasure to work with your company. Many businesses in this area are irresponsible and unreliable. Your services and prompt response are deeply appreciated. Your technicians are very easy to work with, and take pride in their work – a rarity today.
Thanks for the follow through! The individual who came was great! He re-routed the drain which resolved the problem. He also took the time to ensure I understood what he did and why it wasn’t working before. Please extend my thanks.
The guys were great – very professional. The install is very neat and they cleaned up so well. Appreciate it!
I’ve used Shorty’s for a commercial job and I was so impressed with the company I now use them for all my residential work.